✨ Frequently Asked Questions
✧ Shipping
Do you ship worldwide?
Yes! Kubebé ships worldwide 🌍 from Houston, Texas.
How long does shipping take?
- U.S. orders: 5–7 business days after processing.
- International orders: 10–20 business days, depending on your country + customs.
- Every order is handmade please allow 2-4 weeks before your shipped out.
How much is shipping?
Shipping is calculated at checkout based on your location. Express options are available.
✧ Returns & Exchanges
Do you accept returns?
Because our pieces are handmade and limited, all sales are final.
Can I exchange for a different size?
Not at this time. Please check the Size Guide carefully before ordering.
✧ Sizing
How do I know my size?
Check out our Size Guide page — each product has specific Fit Notes.
What if I’m between sizes?
We recommend sizing up for comfort.
✧ Care
How do I wash my Kubebé pieces?
- Hand wash cold or gentle machine wash
- Air dry only
- Avoid bleach or harsh chemicals
✧ Orders & Payments
What payment methods do you accept?
All major credit cards, PayPal, and Shop Pay.
Can I cancel my order?
Orders can only be canceled within 24 hours of purchase.
✧ Contact
Still have questions? → Email us at officalkubebe@gmail.com